Ensuring safe & healthy work

As part of our continued COVID-19 Safe & Healthy Work protocols, we have conducted a comprehensive business risk assessment, in consultation with our employees, and put in place a number of stringent control measures to ensure our employees, our customers and the general public are protected from virus transmission.

These measures, which are compliant with the UK Government’s guidelines, have been specifically designed to prevent the spread of COVID-19 and reduce related risks across all areas of our business.

View our full list of COVID 19 safety measures

Image showing information on protecting SMS engineers from Covid
Smart installation guide

Your handy smart meter installation guide

Our smart meter installation booklet let’s you know exactly what to expect from your installation appointment with us.

View installation guide

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