A purpose-led organisation at the heart of the energy revolution

Our purpose

Serving our customers, protecting the environment

Our immediate goal is carbon reduction, with a long-term target of helping the UK achieve net zero carbon. To achieve this, we use technology, data, finance and engineering expertise to provide innovative energy solutions for our customers.

Through our services we are changing how businesses and consumers access and use energy. In doing so, we are delivering value to them, generating long-term sustainable and recurring revenue streams, and above all, reducing emissions.

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Our Vision

To be at the heart of the low-carbon, smart energy revolution

With over 25 years of heritage and experience, we have an exceptional understanding of the UK energy market and how it is changing. As leaders in delivering and funding smart energy infrastructure and the zero-carbon technologies required to decarbonise, we are playing a critical role in achieving our nation’s climate targets. A trusted partner, we are uniquely positioned to help affect real and enduring transformation.

Read about our journey to become a carbon neutral business by 2030.

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Our Mission

To deliver the future of smart energy

Providing smart meter and grid infrastructure programmes, as well as data-driven energy services, enable us to provide greater control over the generation, use and storage of energy.

Through our in-house engineering, asset funding, and technology expertise, we’re committed to creating a smarter, greener, and more affordable energy system that works for everyone.

SMS staff at power station
Our Core Values

Putting our
people first

Our people are the beating heart of our business. That’s why our philosophy is to always put our people first, defined by our core values and well-established culture of high performance, reward and engagement.

Our core values are:

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  • Take care of your wellbeing and others
  • Take ownership and responsibility
  • Be aware
  • Report and action
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  • Make greener decisions
  • Build an enjoyable and healthy working environment
  • Positive towards change
  • Encourage others to act sustainably
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Customer Excellence

  • Listen and respect
  • Go the extra mile
  • Be polite
  • Show empathy
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  • Share and encourage new ideas
  • Find solutions
  • Be creative
  • Think for the future
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  • Celebrate our differences
  • Be trustworthy
  • Give praise and recognition
  • Work to the best of your ability
  • Work as one team

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view of a beach Leadership

Leading from the front

Meet the senior management and leadership team that drives SMS forward, whilst nurturing around them the talent, knowledge and skills that provide the fundamental platform for our services.

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Smiling woman in office Our People

Putting our people first

Our people are the beating heart of our business. That’s why our philosophy is to always put our people first, defined by a well-established culture of engagement, recognition, and reward.

Our People
Father holding child Sustainability

Creating a sustainable and low-carbon environment for all

We are committed to improving our impacts on the environment, our communities, and wider society around us through responsible operations and best-practice corporate governance.

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