Delivering the future of smart energy
We install, own and manage utility metering assets and provide energy management solutions throughout the UK. Our uniquely broad service offering, future thinking and exceptional customer service experience mean continued growth and success. This breadth of service makes us completely unique in the industry.
Our service offering is not the only aspect of SMS Plc that sets us apart from other businesses. Our customers are at the heart of our business, as we know that the highest quality customer care makes a real difference.
Strategy
Our delivery of excellent customer services is built on three key principles:
- Our customer comes first.
We don’t get hung up on product features. Every decision we make considers the needs of our customers and the impact it will have on them. - We represent SMS Plc with every interaction.
Our employees understand what our brand stands for and act as our brand advocates. - We work together.
Customer experience lies at the heart of our people and is core to our business. We work as a team to deliver excellence.
We are dedicated to delivering the highest standard of customer care, something our clients have come to expect. Our substantial track record of investing in both smart technology and talented people allows us to maintain this, along with our continued growth and end-to-end services.
