Get in touch

Find your relevant contact below to get in touch.

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Domestic smart metering

Book a domestic smart meter installation
Find your relevant contact number
Email: domesticmetering@sms-plc.com 
(Leave your name, address, contact number, and the name of your energy supplier)

Domestic metering general enquiries 
Tel: 0141 249 3880
Email: domesticmetering@sms-plc.com 

Domestic settlements (for energy suppliers) MOP/DCDA
Tel: 02920 739514
Email: MOP@sms-plc.com or DCDA@sms-plc.com

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Non-domestic (I&C) metering & data

Electricity Metering Appointments
Tel: 02922 679 067
Email: metering.services@sms-plc.com

Electricity Metering (MOP)
Tel: 02920 893 887
Email: MOP@sms-plc.com or HHMOP@sms-plc.com

Electricity Data (DCDA)
Tel: 02920 729 533
Email: DCDA@sms-plc.com

Gas Metering
Tel: 0141 249 3930
Emergencies Only Tel: 0141 249 3956
Email (for customers): metering@sms-plc.com 
Email (for suppliers): icmetering@sms-plc.com

Gas Meter Exchange Programmes
Tel: 0141 249 3949
Email: gasconnection@sms-plc.com

Gas & Water Data Management
Tel: 0141 249 3994
Email: SMSDM@sms-plc.com 

ADM (Automatic Meter Reading)
Tel: 0141 249 3850 
Email: adm@sms-plc.com

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Energy Services 

Energy Strategy & Delivery
Tel: 02920 893 882
Email: smartenergybureau@sms-plc.com

Carbon Reduction (CaRe) Asset Funding 
Tel: 02920 893 882
Email: smartenergybureau@sms-plc.com

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Utility Connections & Infrastructure Projects

Gas Connections 
Tel: 0141 249 3910 
Email: gasconnection@sms-plc.com

Electricity Connections 
Tel: 02920 739 579
Email: info@sms-plc.com

Major Utility Infrastructure (Projects, Design & Embedded Generation) 
Tel: 02920 739 580
Email: info@sms-plc.com

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Careers & Recruitment

Recruitment
Tel: 0141 249 6049
Email: recruitment@sms-plc.com

Learning & Development
Tel: 0141 249 3924
Email: learning-development@sms-plc.com

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Accounts & Finance

SMS Accounts Dept.
Email: accounts@sms-plc.com 
Email (Cardiff only): accounts.cardiff@sms-plc.com

HR 

Scotland & Ireland
Tel: 0141 249 3961 or Email: hrglasgow@sms-plc.com

Cardiff and Cambridge
Tel: 02920 739 586 or Email: hrcardiff@sms-plc.com

Doncaster, Bolton & Newmarket
Tel: 01302 243 6302 or Email: hrdoncaster@sms-plc.com