Find your correct contact number, email, or postal address below, or make a general enquiry here.

To book a domestic smart metering appointment, or to talk to a smart meter customer services adviser, the relevant telephone numbers dependent on your energy supplier can be found here

Glasgow Headquarters

2nd Floor,
48 St Vincent Street,
Glasgow, G2 5TS

Switchboard: 0141 249 3850

Main Fax: 0141 249 3860

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Cardiff Energy Services Centre

Prennau House,
Copse Walk,
Cardiff Gate Business Park, CF23 8XH

Switchboard: 02920 739 500

Main Fax: 02920 739 501

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Bolton Customer Call Centre

Stadium House,
2 Eastgate Approach,
Middlebrook,
Bolton, BL6 6SY

Find your contact number here

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Doncaster Training Academy

Harworth Industrial Estate,
Bryans Close,
Harworth,
Doncaster, DN11 8RY

Switchboard: 01302 746949

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Cambridge Technology Centre

Stirling House,
Denny End Road,
Waterbeach,
Cambridge,
CB25 9PB (For Sat Nav use CB25 9QE)

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London Investors Office

Canon Place,
78 Canon Street,
London,
EC4N 6HL
 

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Domestic Metering

General Enquiries
Tel: 0141 249 3880

Book an appointment
Find your relevant contact number here.

Electricity I&C Metering

General Enquiries
Tel: 02920 893 899

Gas I&C Metering

General Enquiries
Tel: 0141 249 3930

Emergencies Only
Tel: 0141 249 3956

I&C Gas Meter Exchange Programmes

General Enquiries
Tel: 0141 249 3949

Gas Connections

General Enquiries
Tel: 0141 249 3910

Electricity Connections

General Enquiries
Tel: 02920 739 513

Gas & Water Data Management

Tel: 0141 249 3994



Major Projects, Design & Embedded Generation

General Enquiries
Tel: 02920 739 522

Careers

Tel: 0141 249 6049 or Email

HR Administration

(for any queries regarding your offer letter, terms & conditions, start date, new employee paper work etc)

Tel: 0141 249 6027 or Email

Learning & Development

Tel: 0141 249 3924 or Email

HR Advice

Cardiff and Cambridge
Tel: 02920 739 586 / 02920 739 530 or Email: aimee.mclaren@sms-plc.com or hannah.wilding@sms-plc.com

Doncaster, Bolton, Rugby and Newmarket
Tel: 07976 777 692 / 07966 390 206 or Email: fran.jackson@sms-plc.com or sue.dever@sms-plc.com

Glasgow
Tel: 07791 002 038 or Email