Find your relevant contact below to get in touch.


Domestic smart metering

Book a domestic smart meter installation
Find your relevant contact number
Email: domesticmetering@sms-plc.com 
(Leave your name, address, contact number, and the name of your energy supplier)

Domestic metering general enquiries 
Tel: 0141 249 3880
Email: domesticmetering@sms-plc.com 

Domestic settlements (for energy suppliers) MOP/DCDA
Tel: 02920 739514
Email: MOP@sms-plc.com or DCDA@sms-plc.com


Non-domestic (I&C) metering & data

Electricity Metering Appointments
Tel: 02921 054321
Email: metering-services@sms-plc.com

Electricity Metering (MOP)
Tel: 02920 893887
Email: MOP@sms-plc.com or HHMOP@sms-plc.com

Electricity Data (DCDA)
Tel: 02921 054 326
Email: DCDA@sms-plc.com

Gas Metering
Tel: 0141 249 3930
Emergencies Only Tel: 0141 249 3956
Email (for customers): metering@sms-plc.com 
Email (for suppliers): icmetering@sms-plc.com

Gas Meter Exchange Programmes
Tel: 0141 249 3949
Email: gasconnection@sms-plc.com

Gas & Water Data Management
Tel: 0141 249 3994
Email: SMSDM@sms-plc.com 

ADM (Automatic Meter Reading)
Tel: 0141 249 3850 
Email: adm@sms-plc.com


Utility Connections & Infrastructure Projects

Gas Connections
Tel: 0141 249 3910
Email: gasconnection@sms-plc.com

Electricity Connections
Tel: 02920 739 579
Email: info@sms-plc.com

Major Utility Infrastructure (Projects, Design & Embedded Generation) 
Tel: 02920 739 580
Email: info@sms-plc.com


Smart Energy Bureau 

Energy Procurement
Tel: 02920 893 900
Email: energydesk@sms-plc.com 

Bill Validation & Recoveries
Tel: 02920 893 850
Email: energydesk@sms-plc.com

SmartVision Pro
Tel: 02920 893 811
Email: energydesk@sms-plc.com

Energy Desk 
Tel: 02920 893 811
Email: energydesk@sms-plc.com

Energy Strategy & Delivery

Energy audits, compliance and efficiency
Tel: 02920 893 811
Email: energydesk@sms-plc.com

Energy Project Delivery
Tel: 02920 739503
Email: energydesk@sms-plc.com


Careers & Recruitment

Recruitment
Tel: 0141 249 6049
Email: recruitment@sms-plc.com

Learning & Development
Tel: 0141 249 3924
Email: learning-development@sms-plc.com


Accounts & Finance

SMS Accounts Dept.
Email: accounts@sms-plc.com 
Email (Cardiff only): accounts.cardiff@sms-plc.com

HR Advice & Information

Cardiff and Cambridge
Tel: 02920 739 586 / 02920 739 530
Email: aimee.mclaren@sms-plc.com

Doncaster, Bolton, Rugby and Newmarket
Tel: 07976 777 692 / 07966 390 206
Email: fran.jackson@sms-plc.com or sue.dever@sms-plc.com

Scotland and Ireland
Tel: 07815 631729
Email: ebullen@sms-plc.com

Glasgow Headquarters

2nd Floor,
48 St Vincent Street,
Glasgow, G2 5TS

Switchboard: 0141 249 3850

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Cardiff Energy Services Centre

Prennau House,
Copse Walk,
Cardiff Gate Business Park, CF23 8XH

Switchboard: 02920 739 500

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Bolton Customer Call Centre

Stadium House,
2 Eastgate Approach,
Middlebrook,
Bolton, BL6 6SY

General Enquiries: 0330 332 3081

Domestic installations: Find your contact number here

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Doncaster Training Academy

Harworth Industrial Estate,
Bryans Close,
Harworth,
Doncaster, DN11 8RY

Switchboard: 01302 746949

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Cambridge Technology Centre

Stirling House,
Denny End Road,
Waterbeach,
Cambridge,
CB25 9PB (For Sat Nav use CB25 9QE)

Tel: 01223 902210

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London Investors Office

Canon Place,
78 Canon Street,
London,
EC4N 6HL

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