Find your relevant contact below to get in touch.
Domestic smart metering
Book a domestic smart meter installation
Find your relevant contact number
or
Email: domesticmetering@sms-plc.com
(Leave your name, address, contact number, and the name of your energy supplier)
Domestic metering general enquiries
Tel: 0141 249 3880
Email: domesticmetering@sms-plc.com
Domestic settlements (for energy suppliers) MOP/DCDA
Tel: 02920 739514
Email: MOP@sms-plc.com or DCDA@sms-plc.com
Non-domestic (I&C) metering & data
Electricity Metering Appointments
Tel: 02922 679 067
Email: metering.services@sms-plc.com
Electricity Metering (MOP)
Tel: 02920 893 887
Email: MOP@sms-plc.com or HHMOP@sms-plc.com
Electricity Data (DCDA)
Tel: 02920 729 533
Email: DCDA@sms-plc.com
Gas Metering
Tel: 0141 249 3930
Emergencies Only Tel: 0141 249 3956
Email (for Industry Gas Data): metering@sms-plc.com
Email (for suppliers): icmetering@sms-plc.com
Gas Meter Exchange Programmes
Tel: 0141 249 3949
Email: projectmanagement@sms-plc.com
Gas & Water Data Management
Tel: 0141 249 3994
Email: SMSDM@sms-plc.com
ADM (Automatic Meter Reading)
Tel: 0141 249 3850
Email: adm@sms-plc.com
Large Power Metering
Tel: 02921 054 440
Email: lpm@sms-plc.com
Community Support & General Enquiries
Community Support
Email: info@sms-plc.com
Energy Services
Energy Strategy & Delivery
Tel: 02920 893 882
Email: smartenergybureau@sms-plc.com
Carbon Reduction (CaRe) Asset Funding
Tel: 02920 893 882
Email: smartenergybureau@sms-plc.com
Utility Connections & Infrastructure Projects
Gas Connections
Tel: 0141 249 3910
Email: projectmanagement@sms-plc.com
Electricity Connections
Tel: 02920 739 580
Email: utilityconnections@sms-plc.com
Major Utility Infrastructure (Projects, Design & Embedded Generation)
Tel: 02920 739 580
Email: utilityconnections@sms-plc.com
Battery Energy Storage
Email: battery@sms-plc.com
Careers & Recruitment
Recruitment
Tel: 0141 249 6049
Email: recruitment@sms-plc.com
Learning & Development
Tel: 0141 249 3924
Email: learning-development@sms-plc.com
Accounts & Finance
SMS Accounts Dept.
Email: accounts@sms-plc.com
Email (Cardiff only): accounts.cardiff@sms-plc.com
HR
Scotland & Ireland
Tel: 0141 249 3961 or Email: hrglasgow@sms-plc.com
Cardiff and Cambridge
Tel: 02920 739 586 or Email: hrcardiff@sms-plc.com
Doncaster, Bolton & Newmarket
Tel: 01302 243 6302 or Email: hrdoncaster@sms-plc.com
Glasgow Headquarters
2nd Floor,
48 St Vincent Street,
Glasgow,
G2 5TS
Switchboard: 0141 249 3850
Bolton Customer Contact Centre
Stadium House,2 Eastgate Approach,
Middlebrook,
Bolton,
BL6 6SY
General Enquiries: 0330 332 3081
Domestic installations: Find your contact number here
Bolton (Training Academy)
Swan Mill, Higher Swan Lane,
Bolton,
BL3 3AQ
Tel: 01204 657 104
Doncaster Training Academy
Harworth Industrial Estate, Bryans Close,
Harworth,
Doncaster,
DN11 8RY
Switchboard: 01302 746949
Doncaster
Icon Building
First Point Balby Carr Bank,
Doncaster,
DN4 5JQ
Tel: 01302 746 949
Cambridge Technology Centre
Stirling House, Denny End Road,
Waterbeach,
Cambridge,
CB25 9PB (For Sat Nav use CB25 9QE)
Tel: 01223 902210
Newmarket
Unit 5F, Lynx Business Park Snailwell Industrial Estate,
Newmarket,
CB8 7NY
Tel: 01638 721 771
Cork
Unit 12, Carrigaline Industrial Estate,
Carrigaline
Co. Cork, Ireland,
P43 HK76
Tel: +353 21 701 1246
Cardiff Energy Services
Prennau House,
Copse Walk,
Cardiff Gate Business Park,
CF23 8XH
Switchboard: 02920 739 500
Orkney
Unit A, The Robert Rendall Building,
Franklin Road, Stromness
Orkney
KW16 3AN
Tel: 03303 326 233
