Book a domestic smart meter installation

To make an appointment to have your smart meter installed, you will need to make sure that we are your energy supplier's dedicated installer (read How to get a smart meter).

If that's the case, great! Find your correct contact number below or email us on domesticmetering@sms-plc.com

*If emailing, please leave your name, address, contact number, and the name of your energy supplier.


Have you been called by 0330 0414777? 

That was us. A missed call from 0330 0414777 means we've already been trying to call you about installing a smart meter at your property.

0330 0414777 - SMS Plc outbound enquiries only

Please do not call us back on 0330 0414777 as it is our outbound telephone line.


Find your correct contact number

To call us back about your smart meter installation appointment, please use one of the following telephone numbers (dependent on your energy supplier): 

Angelic Energy – 0330 8089378

Beam Energy - 0330 8089378

Bristol Energy – 0330 0414600

CitizEn Energy - 0330 8089378

Co-op Energy – 0330 8089369

Ebico - 0330 8089378

Fosse Energy - 0330 8089378

Great Northern Energy - 0330 8089378

Leccy Energy - 0330 8089378

Octopus Energy – 0330 0414777

RAM Energy - 0330 8089378

Robin Hood Energy– 0330 8089378

Shell Energy – 0330 0945231

Utility Warehouse – 0330 3323081

White Rose Energy - 0330 8089378