We specialise in delivering complex multi-utility infrastructure throughout the UK.

We have more than two decades of experience and extensive knowledge of carrying out feasibilities, design, procurement and project management of utility infrastructure across a wide range of UK development projects. Our connections service is tailored to our customers' unique requirements and includes the full range from multi-utility connections and disconnections, to diversions and service upgrades.

As one of the UK’s most trusted connections providers, we cover all utility issues and are focused on delivering the highest quality of customer service and assurance, whilst delivering significant added value and generating cost savings.



Our multi-utility solutions include:

We undertake utility searches and can provide a comprehensive multi-utility pack, detailing asset owners in the vicinity of a proposed development area as well as the size, depth and a utility map of locations of the existing gas, electricity and water utilities. We can also provide a utility report which analysis existing services and identifies potential costs and risks associated with the proposed development.

Our fully costed multi-utility feasibility studies include:

    • Utility Plans (see Provision of utility records).
    • An existing services report outlining utility location and capacity within the existing network as well as options for routes like potential diversions and disconnections.
    • Loading calculations for new connections.
    • new services report outlining new connections and potential network reinforcement, identification of the most suitable offsite and onsite infrastructure routes, identification of common trench provision and suitable metering arrangements.
    • combined services CAD drawing showing existing utilities with new connections and diversions marked.
    • And a legal report for existing wayleaves and easements.

We provide multi-utility service drawing showing existing utilities with new connections, disconnections and diversions overlayed.

We safely remove meters and disconnect services to enable new business developments. Our professional management of utility disconnections includes the disconnection and removal of submeters, outlet pipework, fiscal meters, existing services and mains. We can provide a disconnection program, to minimise disruption, along with regular client updates and disconnection certificates once the work has been completed.

We design and procure diversions quotations and manage the delivery of utility diversions. Our professional management of multi-utility diversions provides a single point of contact for our customers whilst we liaise with all parties to ensure a cost-effective, prompt and complete service.

We design and procure quotations for new single gas and electric, or multi-utility connections. Our professional management of multi-utility installations includes:

    • Network design by our NERS and GIRS registered design team.
    • Quote procurement were we assess Host Network Owners, Independent Connection Providers (ICPs), Independent Gas Transporters (IGTs) and Independent Water Network Operators (IWNOs) quotations to ensure competitive quotations are received and evaluated.
    • Our project management provides site assistance to your site team in delivering your construction project on time and on budget. Our project managers are SMSTS qualified.
Our accreditations

As an accredited multi-utility and metering services provider we meet and exceed all industry standards, codes, and practices, ensuring all work that we carry out is of the highest levels of quality and safety. 

To request a quote or for a discussion on your needs, contact our team on 02920 739 580, leave your details and we'll get back to you, or email us directly at utilityconnections@sms-plc.com.

Case study: We have worked alongside Big Yellow Self Storage since 2006, providing a wide range of utility infrastructure services on over 50 Big Yellow developments.

Read the case study