12/04/2018

Around three quarters (73 per cent) of people who have a smart meter installed would recommend the technology to others, Smart Energy GB’s latest nationwide survey has found.

The finding is equivalent to 6.3 million people around Britain who would endorse smart meters, which are currently being rolled out by the Government to homes and business across the country.

Smart Energy Outlook, the biannual poll into the opinions of almost 10,000 people around the country, provides “clear evidence that the overwhelming majority of customers who have smart meters installed in their homes are happy with them”, including:

• The majority (82 per cent) of people with smart meters say they have a better idea of what they are spending on energy

• More than eight in ten (81 per cent) of people with a smart meter think their energy bill is accurate compared to only 67 per cent with a traditional analogue meter

• More than eight in ten (82 per cent) of people with smart meters have taken steps to reduce energy waste

• One in three (33 per cent) of people with a smart meter are now starting discussions to encourage others in their household to use less energy

Commenting on the findings, Sacha Deshmukh, Chief Executive of Smart Energy GB said: “People with smart meters know what they’re spending on energy, they’re more confident in the accuracy of their bills and they’re better informed when it comes to making decisions about their energy. Smart meters are also helping people all across Great Britain to reduce energy waste at home.

“It’s crucial we upgrade to smart meters so that everyone has the opportunity to experience a more effective and positive way of managing household energy.”

The survey comes on the back of the UK Government’s latest statistics, showing that over 11 million smart meters have now been installed in homes across Great Britain.


For more information on the smart meter rollout and the benefits of smart meters, read our smart metering FAQ. To find out more about our smart metering services, don’t hesitate to contact one of our team on 02920 739 500, or email us and we’ll get back to you.

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