Department/Group: SMS Installation

Reports To: Sales Director

Provide proactive support to growing sales team in order to help identify, engage and secure opportunities with energy suppliers.

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Department/Group: IT

Location: Glasgow

SMS Plc provide a completely integrated service from beginning to end, from project managing the installation of the gas and/or electricity supply and connection through to the procurement, installation and management of the meter asset, data collection and on-going energy management solutions. 

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Department/Group: Energy Efficiency

Location: Cardiff

Reports To: Principal Consultant

Working at our head office in Cardiff as part of a growing team, you will lead SMS’s sustainability consultancy service and SMS’s own sustainability strategy.

The sustainability consultancy service builds on SMS’s current energy and environmental management and consultancy. The sustainability service enables engagement of senior stakeholders to set the agenda for improvements to operational efficiency and environmental impacts.

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Department/Group: Infrastructure

Location: Cardiff

Reports To: Team Leader

Working as part of an established team you will be responsible for the delivery of new connections, diversions, disconnections and upgrades. Responsible for reporting regular updates and progress to customers ensuring the power process is followed and delivered in line with both SMS plc and customer expectations.

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Department/Group: Engineering

Location: Cardiff

Reports To: Team Leader

Working as part of an established team you will be responsible for the delivery of timely feasibility studies, utility disconnections, new connections and diversions. The role involves working closely with statutory utilities, independent connection providers, asset owners and energy suppliers to ensure cost-effective utility connections within set deadlines. The role also involves the administration and progression of all relevant issues involved in this process, including co-ordination / liaison with the customer and other members of the customers design team.

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Department/Group: Data Services

Location: Cardiff

Reports To: Data Systems Manager

Within the Data Services division, you will be responsible for the management of projects from conception to completion. The projects will be largely focused on systems roll-outs and upgrades, including the establishment & maintenance of project plans, ensuring correct resource allocation, and delivering key goals in time & budget.
There will be significant emphasis on liaising with other technical & non-technical parties (internal & external) to help establish and reinforce project goals, whilst identifying additional areas of development.
You will also be required to ensure appropriate testing regiments are established and carried out as part of the project roll-out. You will ensure that project systems adhere to current information security and privacy policies.
You may also be required to perform internal & external presentations, training / knowledge transfer sessions and team coaching relating to the managed projects.

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Department/Group: Data Retrieval

Location: Cardiff

Reports To: Data Retrieval Team Leader

Working within a team of data retrieval technicians, you will commission meters. Following the commissioning, you will monitor and ensure the timely and accurate retrieval of data from smart meters.  You will also be required to prepare reports, statistics and documentation on SMS smart metering performance.  

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Department/Group: Domestic Planning

Location: Newmarket

Reports To: Operations Support Manager

The role of the Operations Support Assistant is to plan all domestic metering works for engineers based in the South.

Typical duties include - 

  • Ensure effective on the day coordination of engineers to achieve maximum outputs - such as absence, call outs, workloads and escalating any issues to have an impact on maximum output.
  • Ensure effective communication with engineers, regional operations manager, planning manager and head office by being open and honest and ensuring processes are followed always.
  • Ensure all jobs are assigned to the relevant engineers within designated regional / client areas
  • Ensure engineers' schedules are efficient and achievable and driving is kept to a minimum
  • Work with your line Manager to ensure capacity is utilized

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Department/Group: Operations Support

Location: Doncaster

Reports To: Operations Support Manager

An inspiring and focused Leader is a necessity as the successful candidate will be working in a team of Dispatch Coordinators in a fast paced ever changing working environment with multiple priorities and targets.

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Department/Group: Data

Location: Cardiff Gate Business Park

Reports To: Domestic Settlements Manager

Responsible to the Team Manager, the Settlements Coordinator will be required to manage the processing of industry standard data flows within the Data Services arm of our businesses and ensure that all information is present and correct.

The Settlements Coordinator is required to manage and resolve exceptions and regularly report on their progress. The Settlements Coordinator is also required to complete various other duties from the liaison with third Parties to the provision of internal and external reports to the management team.

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Department/Group: Meter Assets

Location: Glasgow

Reports To: Team Manager

Typical Duties 

  • Developing/coaching Reverse Logistics team members
  • Checking ownership of removed assets - Gas and Elec
  • Arranging scrappage of assets beyond repair and 3rd party assets that have not been collected - Liaising with finance/portfolio
  • Tracking all removed SMS assets (Gas and electric)

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Department/Group: Operations Support

Location: Doncaster

Reports To: Team Leader

Typical Duties 

  • Effectively plan and assign installation records to the relevant engineers within designated regional/client areas. Planning of engineer schedules should be achievable, and mileage should be kept to a minimum
  • Ensure all required equipment and stock is ordered and has been delivered to ensure the job can be completed
  • Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements
  • Efficiently dispatch your field resource to maximise the amount of assets fitted on a daily, weekly, monthly basis

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Department/Group: Metering Services

Location: Cardiff

Reports To: Metering Delivery Manager

Typical Duties 

To plan the work of SMS field engineers, including grouping jobs in the most efficient way possible and arranging access ahead of their visit. To provide constant support to SMS’s field engineers and any sub-contractors, including directions when necessary, and schedule amendments in order to maximise meter installs and keep cancelled jobs to a minimum. The role also involves working closely with other areas of the Company to accommodate customer requirements.

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Department/Group: Legal

Location: Glasgow

Our Legal Department has an exciting opportunity for ambitious, hard-working commercially focused lawyers to join our Team of 4 solicitors and a paralegal. 

SMS is a leading Scottish based AIM listed PLC with offices throughout the UK. We are a diverse group of companies undertaking utility meter rentals, meter installation services, software development and energy services. This is an opportunity to get directly involved in legal support for a leading Scottish Company at the forefront of the UK Government’s mandated rollout of Smart Meters to every UK household and with a passion for carbon reduction technology.

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Department/Group: HR

Location: Glasgow

Reports To: Recruitment & Benefits Manager

We are looking for a Recruitment Assistant to join our HR Team. The purpose of the role is to provide administrative support to the Recruitment Manager by carrying duties including:

  • Input and maintain accurate candidate data on the Applicant Tracking System.
  • Monitor the Recruitment mailbox, flagging any urgent queries to the Recruitment Manager and responding to any general queries from candidates or hiring managers within the agreed service level agreements (SLA’s).
  • Allocate any new applications to the relevant vacancy on the Applicant Tracking System.
  • Support the maintaining of the Recruitment Intranet page by keeping current vacancies up to date.
  • Assist the Recruitment & Benefits Manager in pre-screening potential candidates.

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Department/Group: Data Services

Location: Cardiff or Glasgow

The Data Portfolio Manager will be responsible for the performance of a portfolio(s) across the Data business including MAM, MOP, DCDA and DR. Working with the relevant teams, performance will be monitored and reported. Performance issues and risks will be captured and logged and the appropriate meetings and calls arranged to agree actions which will also be logged and managed through to completion. Regular reporting will be provided with follow up meetings with Suppliers, Customers, Account Managers and the relevant departmental leads. As well as strong performance management capability the Data Portfolio Manager will also look to continually improve the performance of the portfolios working with the Managers, Suppliers, Customers, Analysts and IT.

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Department/Group: HR

Location: Cardiff

This is a part time position, 2 days per week (Monday & Tuesday). The role is to provide reception service within the organisation and administrative duties. Typical duties include -

• Managing the switchboard for incoming calls
• Greeting of visitors to the office
• Incoming and outgoing of the daily post to be dealt with in an efficient manner
• Processing of credit card payment requests (including hotel and flight bookings)
• Ordering of office stationery and maintaining stock levels
• Administrative support and ad-hoc duties

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