Joining the SMS Team

Working for us means you’re passionate about putting our customers first. Our customers are at the heart of our business, as we know that exemplary customer care makes a real difference to our success. We reinforce this key element of our brand with every interaction.


Our people understand what our brand stands for because it's an integral part of our recruitment process, woven through our new employee induction programme and reinforced on a daily basis by our entire team. Crucially, they don't just understand our brand, they act as brand advocates.

We are an equal opportunities employer. It is our policy to ensure that there is no direct or indirect discrimination of any kind against any person on the grounds of race, religion, age, belief, nationality, sex, marital status, gender orientation or disability. Every step is taken to determine that individuals are treated equally and fairly and that decisions on recruitment and selection are based solely on objective and job-related criteria.