Our integrated service business model


Our strengths:

There are over 30 million premises in the UK representing c.53 million gas and electricity meters that will be changed during the smart meter programme, of which approximately 11 million were exchanged by the end of 2017.

The business has control over a directly employed dedicated installation field force, supported by an in-house training academy. SMS has highly experienced senior management and divisional teams with an established track record of successful I&C smart meter rollout.

We have significant IT software and data security capabilities and capacity, and the ability to develop new applications and technologies to the ongoing benefit of our customers.

SMS’s excellent customer service is underpinned by client and service provider collaboration in planning, forecasting and, most importantly, communication.

Our business:

We have built one of the largest independent and national dual fuel metering installation services, enabling energy suppliers to achieve their mandated obligations under the government’s smart meter programme.

Investing in assets and providing remote reading solutions, focusing on increasing growth rate of meter assets portfolio and driving recurring revenue.

We have an extensive team of experts who provide a full range of energy services, including risk management, bureau, energy efficiency, carbon reduction, generation and storage.

Our business is supported by:

We maintain strong relationships with our banking business partners, who work with us to facilitate our growth plans. Our current facility and recent equity placing will fund 100% of the value of the meter assets purchased as part of a phased installation programme in line with recent contract wins.

The acquisition of UPL in 2014 allowed us to offer a dual fuel solution, with the integration of electric meter asset installation, ownership and data business services. Acquisitions in 2016 allowed us to obtain control over the installation element of asset ownership and to invest in growth through additional engineering capacity.

Our business creates value:

Our ability to provide both meter installation services and asset provision and management is a critical part of our value proposition.

Growing revenue and profits, enabling us to pay a progressive dividend while retaining funds to invest for future growth.

Provide an end-to-end service in all aspects of utility infrastructure, smart metering and energy management. This breadth of service makes us unique in our industry, with our expertise allowing our customers to have confidence that we will deliver an appropriate solution.

Interesting and challenging careers in a growing business that offers them the chance to develop and reach their potential