Our transformation from a small gas connections business into a large end-to-end utilities company that’s dedicated to excellence.
We were established in 1995 to provide services in the emerging gas connections market following Ofgem’s move to deregulate the gas industry. Since then, the UK gas market has evolved from the original British Gas single monopoly to an unbundled market.
We started out as a UK-wide contracting services business using subcontractors from a main base in Scotland.
In 2004, a meter asset management service was established and we became an Ofgem approved meter asset manager (MAM).
We created a meter asset portfolio, working with all UK gas suppliers.
This was followed by a new smart metering and data management offering for the I&C market and the potential roll-out of smart metering in the domestic market. The UK government’s objective is to have a smart metering solution installed in all domestic gas and electricity consumers’ properties by 2020.
We also floated on the AIM.
2014 was a landmark year for us, as we launched our electricity service offerings through the acquisition of Utility Partnership Limited (UPL).
UPL was a leading manager of electricity meters in the UK and provider of electricity connections, design, meter installation, data management and energy management services. Less than a year after the acquisition of UPL in April 2014, our businesses were fully integrated.
In 2016 we further incorporated installation services directly into our business, with the acquisition and integration of smart meter installation businesses, CH4 and Trojan, and field services software and data security firm, Qton Solutions.
The change in our business model reinforced our credentials to install, own and manage utility metering assets for our energy supplier customers.
In terms of our physical presence, we have grown from 300 staff and two offices in 2015, to over 700 employees spread across twelve offices nationwide at the end of 2016.
We can now provide a complete service from beginning to end. Everything from project managing the installation of the gas and/or electricity supply and connection through to the procurement, installation and management of meter assets, data collection and ongoing energy management solutions. This breadth of service makes us incredibly unique in our industry. There are no other organisations in a position to offer all of these services simultaneously.
There is the further potential in the water industry and in 2014 we received full accreditation for water markets in the UK. We are also exploring avenues to increase our penetration into geographical markets, including through UPL’s energy management propositions already established in Italy and the Caribbean as well as our ADM device, which is currently undergoing trials across three continents.
Our success is founded on consistently growing and delivering trusted relationships with our customers in the gas and electricity supplier markets. While our years of experience attest to our level of knowledge and expertise, what really sets us apart is our ability to tailor customer contracts and establish and retain long-term relationships.