Careers at SMS


At SMS, we are committed to ‘Putting Our People First’. This means we’re always looking at ways to improve our employee experience (read more about this below). It also means our people are passionate about caring for our customers, both internal and external. This is reflected by one of our five core values, Customer Excellence: part of a well-established company culture that also recognises the highest levels of Safety, Sustainability, Innovation, and Pride.

We encourage everyone at SMS to live our values, and regularly reward our people for demonstrating the behaviours associated with them. Thanks to this culture of recognition and engagement, our people truly understand what our brand stands for.

Equality, Diversity, and Inclusion

As a business that strives for sustainability, we aim to create a positive, diverse, and inclusive working environment which attracts, retains, and develops our people. We treat our employees and applicants fairly and equally, with decisions on recruitment and selection based solely on objective and job-related criteria.

Above all, our company is one that always looks to celebrate our differences, a philosophy enshrined in our values and reflected by our membership of various employer best practice schemes, including:

  • Employers Network for Equality & Inclusion
  • Race at Work Charter
  • Disability Confident Employer (Level 3 Leader)
    We offer disabled applicants the option of requesting that their application is considered under the Disability Confident Scheme, ensuring a guaranteed interview if their application meets the minimum criteria for the role. If you wish to apply under the Disability Confident Scheme, please state this in the relevant section of the application form.

Our Culture: Life at SMS

Find out what life is like at SMS by watching our employee case studies.

You can watch more behind-the-scenes videos by visiting our LinkedIn Life page.

Why choose us?

Work for a sustainable organisation

Choosing to work for SMS means choosing to make a difference. We have established ourselves as a leader of the UK’s smart energy sector, with an ambitious growth plan and a focus on environmentally-friendly, energy innovation projects and services. Did you know that in 2020 alone, the positive environmental impact of our services was equivalent to powering 18,500 UK homes with 100% green electricity?

Besides helping our customers to reduce their carbon footprints, our organisational Net-Zero 2030 emissions target means we’ll be transitioning our own business become carbon neutral by the end of the decade. Find out more.

Prioritising the employee experience

Our HR strategy is to enable a high performance, reward, and engagement culture. By following these principles, and listening to our people, we aim to nurture a great working environment upheld by our core values. This means we provide our teams with work-life balance and flexibility, whilst fostering an open and honest workplace culture that celebrates equality, diversity and inclusion, and promotes wellbeing.

Our journey to become an ‘Employer of Choice’ was recently recognised by Best Companies, who awarded us with its 'One To Watch (Good to Work for) 2021’ accreditation. Read more about our initiatives to enhance the employee experience.

A generous package of benefits

Our employee benefits are continually reviewed and enhanced to ensure we offer one of the most generous packages within our industry. Our package includes:

  • Up to 30 days annual leave (plus Bank Holidays)
  • Medicash Healthcare Plan (cash back cover for dental, optical and physiotherapy)
  • Free health and wellbeing resources (inc. 24/7 access to online GP and counsellors)
  • Enhanced Maternity and Adoption Leave
  • Share Incentive Plan
  • Cycle Scheme
  • Pension matching scheme (up to 5% of salary)
  • Life insurance (4 x salary)
  • Refer a friend bonus (£500)
  • Engineer monthly bonus (up to £400)
  • Length of service cash incentive
  • Funded career development opportunities