About Us

Taking A Measured Approach

Our ability to offer an exceptional customer experience is critical to our growth and success. 

We believe that the highest quality customer care makes a real difference. Our strategy for ensuring that we deliver this is based on three key principles:

  • Customer needs come first, not product features. Every decision we make within our business takes into consideration the needs of our customers and the impact it will have on them.
  • We represent our brand with every interaction. Our employees understand what our brand stands for and act as our brand advocates.
  • We are all part of a team and have a common goal; Customer experience lies at the heart of our people and our business.

Our company ethos is based on offering our clients the highest standards of customer care and we have a substantial track record of investing in both technology and talented people. We work hard to maintain a reputation for delivering a high quality service that our clients expect.

A History of Innovation

Our Story

Founded in 1995, our core values are central to our heritage and culture

Our Story

Careers at SMS Plc

Join the Team

Providing the opportunity to develop and progress in a fast growing sector


Responsible Business

Corporate Responsibility

Understanding the impact we have on our environment, society and on each other

Corporate Responsibility

SMS Plc Our Approach